Important: By using bajer.onl, you consent to this Privacy Policy. Your information will never be sold to third parties. This policy is designed in compliance with applicable data protection laws in Bangladesh.
1. What information do we collect?
Various types of information are collected when you open an account and use the platform. This information comes from two main sources — what you provide directly, and what is automatically collected from your device or browser.
Respecting your privacy, we collect only the information necessary to provide our services. No unnecessary data is gathered.
| Types of Data | When it is collected | Why it is needed |
|---|---|---|
| Full name, date of birth | At the Time of Registration | To verify identity and confirm age |
| Mobile number, email | At the Time of Registration | Communication & Account Security |
| National ID / Passport | During KYC verification | Legal Compliance & Fraud Prevention |
| Payment details (Mobile Banking/Nagad number) | During deposit/withdrawal | To process transactions |
| IP address, device information | Automatically at each session | To detect security threats and fraudulent activity |
| Betting & Gaming History | During gameplay | Record-Keeping & Dispute Resolution |
Note: Your full payment card number or PIN is never stored on our servers. Payment information is processed exclusively through certified payment gateways.
2. Why is your information used?
Bajer uses your information only for specific, legitimate purposes. No data is used beyond those purposes, and selling it commercially is completely out of the question.
- Account Management: To create your profile, ensure login security, and manage all account activity correctly.
- Payment Processing: To process deposits, complete withdrawals, and maintain transaction history.
- KYC & Legal Compliance: To comply with applicable Bangladeshi laws, verify age, and prevent money laundering.
- Customer Support: To properly respond to your questions and complaints, and to resolve disputes.
- Security & Fraud Prevention: To detect suspicious activity and prevent account hacking.
- Personalized Experience: To show game suggestions and offers tailored to your preferences.
- Marketing Communications: To inform you about new offers and promotions (only with your consent).
- Platform Improvement: To analyze user experience and improve our services.
Your choices, your call: If you no longer wish to receive marketing emails or SMS, you can unsubscribe at any time through your account settings or by contacting our support team.
3. Cookie policy
Bajer uses cookies that store small data files in your browser. Without cookies, many features on the site will not function properly, which is why a limited use of cookies is essential.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Login sessions, security tokens | Deleted upon session end |
| Functional Cookies | Language preferences, interface settings | 1 year |
| Analytics Cookies | Visitor statistics, page performance | 2 years |
| Marketing Cookies | Showing relevant advertisements | 30 days |
You can disable cookies at any time from your browser settings. However, disabling essential cookies may cause login and payment features to stop working properly.
Please Note: Analytics and marketing cookies collect fully anonymous data. They cannot be used to identify you personally.
4. Who do we share your information with?
Bajer never sells your personal information. However, limited data may be shared with trusted third parties to operate our services, and strict confidentiality agreements are in place for every such case.
- Payment processors (Mobile Banking, Nagad, Rocket, Bank): Only the payment information necessary to complete a transaction is shared.
- Identity Verification Providers: We work with certified agencies to verify documents as part of the KYC process.
- Technology Service Providers: We work with technology partners for hosting, cybersecurity, and platform maintenance.
- Government and legal authorities: If required by a lawful directive under Bangladeshi law, necessary information may be disclosed to the relevant regulatory authority.
- Game Software Providers: Limited information may be shared with licensed game providers for Live Casino and other games.
Guarantee: Your information is not shared with any organization beyond those listed above. Every third party is contractually bound to uphold our privacy standards.
5. How long is your information retained?
Bajer does not retain your information beyond what is necessary. All data is stored while your account remains active. After account closure, certain information may be kept for a defined period to meet legal obligations.
- Key account information is retained for a maximum of 5 years retained in compliance with financial regulations.
- Transaction records 7 years retained for tax and audit purposes.
- Customer support contact history 3 years retained for this period.
- Marketing data is deleted as soon as you unsubscribe.
- Analytics & Log Data 1 year automatically deleted after.
Once the retention period ends, your data is securely and permanently deleted or anonymized so that you can no longer be identified.
6. What are your rights?
You have clear rights over your own information. bajer respects those rights and ensures you can exercise them at any time.
Right to Access
You may request to know what information we hold about you and receive a copy of it.
Right to rectification
If any of your information is inaccurate, you may request a correction. Errors will be rectified within 7 business days.
Right to Erasure
You may request the deletion of your data where no legal obligation requires us to retain it ("right to be forgotten").
Right to Restrict Processing
You may request that we stop using your data for specific purposes.
Right to Data Portability
You may request an export of your data in a machine-readable format (JSON/CSV).
Right to Object
You may object to your data being used for marketing or profiling purposes.
To exercise any of your rights, please email us at: [email protected] — We will respond within 30 business days.
7. Privacy protection for minors
Bajer is an 18+ platform. Anyone under the age of 18 is not permitted to use this platform, and we do not knowingly collect data from minors.
Age is verified during registration. If it is ever found that a minor created an account using false information, that account will be immediately closed and all collected data will be permanently deleted.
A note for parents: If you believe your child is using bajer, please contact us immediately at [email protected]to reach us. We will take prompt action.
8. About third-party links
Our platform may reference third-party services in some cases. These third-party websites have their own privacy policies, and bajer is not responsible for them.
Payment gateways (such as Mobile Banking and Nagad) operate under their own privacy policies. We recommend reading their terms and conditions before using those services.
Warning: Never enter your bajer login details or password on any third-party website. bajer will never ask for your password via email or SMS.
9. How do we keep your information secure?
Bajer has multiple industry-standard security measures in place to protect your information, with strict safeguards applied at both the technical and organizational level.
256-bit SSL Encryption
All data transfers are secured with bank-grade encryption.
Two-Factor Authentication (2FA)
An additional layer of security can be added to your login.
24/7 real-time monitoring
Suspicious activity is detected and blocked in real time.
Secure data centers
Encrypted databases maintained on ISO-certified servers.
Regular Security Audits
Independent cybersecurity experts conduct regular audits.
Staff Training
All staff receive regular training on data privacy.
What happens in the event of a data breach? In the event of a data breach that affects your information, you will be notified by email within 72 hours.
10. Policy changes & contact us
Bajer may update this Privacy Policy from time to time. For any significant changes, you will be notified in advance via your registered email or a platform notification.
Continued use of the platform after any changes are made will be considered your acceptance of the updated policy. We encourage you to review this page from time to time.
For any privacy-related questions, requests, or complaints, please contact our dedicated Data Privacy Team:
What makes bajer's Privacy Policy different?
We go beyond mere compliance — we believe transparency is the best policy. Every step we take is guided by a commitment to earning our users' trust.
Clear Language in Bengali
Our Privacy Policy is intentionally written in plain, simple language. Complex legal jargon is avoided so you can easily understand everything you need to know.
Zero data selling policy
Bajer has never sold your personal information to advertisers or data brokers, and never will — that is a core commitment we stand by.
Your Data, Your Control
View, update, or delete your information at any time from Account Settings — no hassle involved.
International Standards
We follow GDPR-inspired principles in managing data, applying international best practices to keep your information secure.
Advance Notice of Changes
You will be notified at your registered email address at least 30 days before any significant changes to this policy take effect.
Dedicated Privacy Support
A dedicated support team handles all privacy-related questions, with an average response time of 24 hours.